If you have any questions about the product you received, please contact us promptly. We will solve the problem for you within 24 hours.
Our products provide the following special services
（1）1-year warranty period: If all routers have quality problems within 1 year, our store supports free return and replacement of new products.
（2）Three-month warranty period: For products other than routers, if quality problems occur within three months, our store supports free return and replacement of new products.
Not applicable to the United States/Canada/Mexico！！！
Tips:
1.The router is not include sim card ,you should buy the sim card from your local.
2.Before purchasing, please check the network frequency band of the SIM card. If sim card does not meet the requirements, please do not buy it, otherwise it will not be available.
(You can consult the store customer service before purchasing)
3.After inserting the SIM card, you need to manually configure the APN information to access the Internet.
(If you encounter any problems, please contact customer service)
Frequency Band:
EU Version:
it was designed RU ,Asia, EU, Middle East
4G FDD-LTE:B1,B3,B7,B8,B20
4G TDD-LTE:B38,B40
WCDMA/HSDPA/HSUPA: B1
Main Function
Built-in 10000mAh Large Capacity Battery
Built-in 10000mAh large capacity battery prolongs the use time of router. When used outdoors,no need to worry about the battery draining quickly.After extensive testing, the router can continue to work for 18-24 hours under a full charge.
150Mbps 4G LTE Router
The device is equipped with a 4G network chip. The best speeds are up to 150Mbps. Let you better watch videos, play games and so on.(The actual speed depends on your SIM card and distance from the base station.As SIM operators limit Internet speeds, it is normal not to reach 150Mbps.)
With Indicator Light Display
Users can know the status of Wi-fi signal, SIM card, power and signal strength directly from the indicator on the router.
Small Size & Ultra-thin Design
In order to be more convenient to carry, the router use Small Size & ultra-thin design.
Support 10 Users/Devices Connection
Internet connection sharing reaches to 10 WiFi users/devices, surfing the Internet with your family or friends simultaneously without lag.
Support for Multiple Devices
Support a variety of electroic devices on the market.Let you enjoy the network together on different devices.
Product Specification
Battery: 10000mAh
Wi-fi Protocol: 802.11 b/g/n
Size: 148mmx78mmx17mm
Download Speed: Up to 150Mbps
Upload Speed: Up to 50Mbps
Web UI Language: Chinese&English
Charging Port: Type-C
Ethernet Port: RJ45
Support User: Up to 10 Users/Devices
Working Temperature: – 10℃ to 55℃
Storage Temperature: -10 ℃ to 70℃
Working Humidity: 10% to 90%
Storage Humidity: 5% to 95%
Package Listing
1x 4G LTE Router
1x USB Cable
1X English Manual
Shipping time and tracking
We use safe trackable shipping methods to ship parcels ,below is estimated delivery time for different countries :
Asian countries 7-10 days .
European countries 7-15 days .
United States 10-15 days .
American countries 15-25 days .
Brazil 15-45 days .
Service
Customer service working hours:Beijing 9:30-18:00
Ship orders within 48 hours (except weekends)
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FAQ:
Q1:Why can’t the device recognize the SIM card?
A1: Please insert SIM card into the router for one minute first,then turn on the power. If still not recognized the SIM card,please install another SIM card from another SIM card operator.
Q2:Why can’t I use the internet when I insert a SIM card?
A2:Even if your SIM card is compatible with the product, it is not necessarily plug and play, you need to disable the SIM card PIN and modify the APN.
Q3:How do I modify the APN？
A3: Enter the router IP address and search for APN Settings. Modify the APN. You can query the APN of the SIM card on the carrier’s official website or mobile phone. Verify that the SIM card is activated.
Q4:The router cannot search for wifi?
A4: Please check the wifi light is on or off?If the light is on ,maybe wifi was hidden ,please log in web ui to enable the wifi name.
Q5:The router’s network speed is slow
A5: The router needs to capture the signal and transmit the WiFi signal again, so it will be slower than the phone.If your speed is slow ,this is according your local case,or your can try other sim card .Speed is different.
Q6:Signal is unstable?
A6: You can also manage the settings page, lock 4G or 3G network, can effectively improve the stability of the network.
Q7:All settings are correct, but the device still cannot connect to the network?
A7: please consider whether it is caused by the following problems:
Account got suspended for too much data usage.
Is the SIM card an IoT card?
the sim card have limited service ,not work with router or hotspot.
some place did not cover the network Frequency band.
Real customer reviews